Help and Support

Help and Support

We are here to help answer your questions and to provide you with support on all resilience related topics.

Before you ask your question using our Ask A Question form we suggest you check out our frequently asked questions (FAQ) page. It contains answers to the most commonly asked questions we receive through our customer support channels.

Any questions not covered in our FAQ page can be asked through our Ask A Question form on this page. All questions will go to Jo first and then if necessary, be directed to other staff depending on the question.

You will find the answers to general questions in our FAQ section. We answer popular questions with regards to:

  • Account Management
  • Password and usename reminders and resets
  • Membership Management
  • Course Access
  • Course Licenses
  • Group License Management
  • and more...